Our commitment is to protect our employees and clients - Coronavirus (COVID-19)



16/03/2020

Our priority is Health and Safety

 
Dear customers,

In the last days, complicated situations are being experienced in our country due to the emergence of the New Coronavirus. From Serveram S.L. We want to convey to all our clients peace of mind and send them a message of support, collaboration and optimism. Taking health as a priority, from Serveram S.L we have established an action plan for the protection of our employees, clients, collaborators and society in general.

It is understandable that work and economic activity is going to be affected by the current situation, therefore we want to inform you that our activity will follow these terms:

Schedule:  From 7:00 a.m. to 3:00 p.m.

Human Component

  • Production: 100% operational, working with masks and respecting hygiene and safety protocols.
  • Administration: 70% telework in their homes and the remaining 30% will be present in our offices, each person will have a closed office for individual use. To meet we will have an adapted room, where the distances exceed 1.5 meters between us. In addition, all our staff will have a mask and antiseptic gel in their office.
  • Sales: At the moment, teleworking and if any of them move as long as the Health Authorities allow it, they must do so in compliance with the Company's hygiene and safety protocols.
  • Orders: You can continue to place your orders on a regular basis by:

Email: ................................ info@raltecnutrition.com

WhatsApp: ........................ 606247915

Telephone: .......................... 93 888 77 80

 

The orders will be carried out following the strictest hygiene and safety regulations.

We could be subjected to some delivery limitations in some areas, due to the closure of some regions. (please, consult in case of doubt).

These exceptional measures will be applied in the period from March 16 to March 27, both included. Our customer service hours will be modified, during the indicated period, and it will be from 07:00 to 15:00.

We will keep you informed of any changes or measures that may affect depending on the evolution of the situation.

 

Do not hesitate to contact us through the usual channels.

Sincerely,

 

93 888 77 80

info@raltecnutrition.com